Privacy Policy

Version 2.2 · Effective September 27, 2026

Audience wording clarified September 29, 2026 (no change to terms, rights or data practices)

Deletion process updated October 1, 2026 (Sections 8 and 9: how deletion works now, and the web request page; no reduction in your rights)

Precept is an independent paid mentorship platform for nursing students, new graduates and practicing nurses. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. We keep this short and direct because you deserve to understand it.

1. Who we are

Precept is operated as a sole proprietorship by Peter Obaldo, doing business as Precept, based in Virginia Beach, Virginia, United States. Precept is an Independent Professional Network. It is not affiliated with, sponsored by, or endorsed by any hospital, health system, or employer. For our mailing address or formal notices, contact us at the email below.

Questions about this policy: hello@precepthealth.app.

2. Information we collect

You provide directly

• Account information: name, email address, password (stored as a one-way hash), role (mentor or mentee).
• Mobile phone number — collected only if you choose to provide one, and used to send SMS notifications only if you separately opt in (see Section 6). Providing a number does not by itself enable SMS.
• Profile information: clinical specialty, career stage, mentorship goals, self-reported clinical experience location, credentials, languages.
• Optional questionnaire responses. They are saved to your profile and are not currently used to recommend mentors.
• Messages and content you send through Precept's in-app conversations.
• Optional referral or invitation codes.
• If you book or are paid for a Call: limited billing/contact information needed to support the transaction (see Section 5).
• Terms acceptance metadata: the version of the Terms you accepted, the timestamp of acceptance, and limited session metadata (IP address, user agent) — used to evidence your agreement to current Terms.

Collected automatically

• Device, browser, and IP address information for security, abuse prevention, and basic service operation.
• Usage information such as pages viewed and timestamps of activity.
• If you enable push notifications, a device push notification token and basic device information (such as browser or operating system) used to deliver those notifications to your device. You can disable push notifications at any time in your device or browser settings.

We do not knowingly collect personal information from anyone under 18. Precept is for adults aged 18 and older.

3. How we use information

• To create and operate your Precept account.
• To show mentees eligible mentors, deliver mentorship requests, support matching, and schedule Calls.
• To deliver in-app messages, match notifications, and inactivity reminders.
• To send SMS notifications you have opted into (see Section 6).
• To send service emails (account, security, mentorship activity).
• To prevent abuse, fraud, and unsafe behavior on the platform.
• To comply with applicable law and respond to lawful requests.

We do not sell your personal information. We do not use your information for advertising or behavioral profiling, and we do not allow third parties to do so through Precept.

4. Mobile information sharing — A2P 10DLC disclosure

5. Payments and payouts (Stripe / Stripe Connect)

Precept uses Stripe, Inc. and Stripe Connect Express to process payments for Calls and to pay out earnings to mentors. When you book a Call or — if you are a mentor — onboard for payouts, Stripe collects and processes the payment data needed to complete that transaction.

Payment method details are handled by Stripe, not Precept. Precept does not directly receive or store your full payment card number, CVV, or bank account credentials. Stripe is a PCI-DSS-compliant payment processor and is responsible for the security of cardholder data it collects. Stripe's privacy practices are described in their privacy policy.

What Precept stores about your transactions

To operate the platform, support you, and meet our legal and accounting obligations, Precept receives and stores limited information from Stripe and about your bookings:

• Transaction metadata: Stripe payment intent identifiers, checkout session identifiers, refund identifiers, and (for mentor payouts) transfer and transfer-reversal identifiers. We use these to reconcile bookings, refunds, and payouts.
• Booking status and amounts: price, status (booked / completed / refunded / cancelled), timestamps, and the mentor and user associated with the booking. We do not store full card numbers.
• Billing/contact data needed for support: the email and (where you provide it) the name on the booking, to allow you to receive receipts, dispute resolution, and refund communication.
• Mentor tax/payout data: for mentors only, the identity, address, and tax-form information Stripe Connect Express requires before payouts can be released. Precept may also issue tax forms (for example, U.S. Form 1099-NEC) where required by law and may store the underlying records to support that issuance.
• Audit metadata for terms acceptance at checkout: the version of the Terms accepted, timestamp, and limited session metadata (see Section 2).

How we use payment information

• To complete the Call you booked, including charging your card and paying the mentor.
• To process refunds, transfer reversals, and dispute responses.
• To detect and prevent fraud, chargeback abuse, and policy violations.
• To send you booking confirmations, receipts, and refund notifications.
• To meet our tax, accounting, audit, and compliance obligations.

We do not use your payment or transaction information for advertising or behavioral profiling, and we do not share it with third parties for marketing purposes.

6. SMS notifications

Precept sends SMS only if you provide a mobile phone number and separately opt in to text messages; providing a number does not by itself enable SMS, and SMS consent is not a condition of using Precept. If you opt in, you may receive transactional SMS messages related to your mentorship account: match notifications, first-message alerts, and inactive-match reminders. Message frequency varies based on mentorship activity. Message and data rates may apply. Reply STOP to cancel and HELP for help. See our SMS Messaging Policy for full details, including opt-in, opt-out, and supported carriers.

7. How we share information

We share information only in these limited cases:

• With a mentor you request. When you request a mentor, that mentor sees your first name, the profile information shown with the request, and the topics you choose, so they can decide whether to accept.
• With your mentor or mentee. Once a mentorship starts, your first name, profile information you choose to share (including your goals), and the messages you send are visible to the other participant.
• With a mentor you book. When you book a Call, the booked mentor sees your first name and the booking details, and both of you see the meeting link the mentor adds to the booking. A one-off Call does not start a mentorship or a chat.
• Service providers. We use vendors to operate Precept (hosting, database, email delivery, SMS delivery, push notification delivery, payment processing, payout processing, error monitoring). These providers process information on our behalf under contractual obligations and may not use it for their own purposes. Current providers include Railway, Supabase, Resend, Twilio, Stripe (payments and payouts), Apple and Google push notification services, and Sentry.
• Legal and safety. We may disclose information if required by law or to protect the safety of users or the public.
• Business transfer. If Precept is transferred to another operator, information may transfer as part of that transaction, subject to this policy.

We never sell, rent, or trade your personal information, and we never share it with hospitals, employers, or any institution for employment, hiring, or performance purposes.

8. Data retention

We retain account information for as long as your account is active. When you delete your account, we sign you out everywhere, close your conversations and stop using the account at once. Within 30 days we then delete its personal data: we replace your name and email, remove your phone number, photo and profile details, and replace the messages you wrote with “[removed]”. If a paid Call is still booked, this waits until the Call is completed or refunded.

Some records are kept where needed for payments, refunds, tax, safety, fraud prevention, legal compliance, and dispute handling: payment, payout and refund records (including those held by Stripe, which can show your name and email), audit logs, safety reports, and anything under a documented safety or legal hold. Messages the other person wrote stay visible to them. Emails already delivered, server logs and backups are outside what we can erase per person; logs and backups expire on their own schedules, and a deletion is applied again if a backup is ever restored. While your account is active, messages are retained for the duration of the matched mentorship and for a reasonable period thereafter to support investigation of safety reports.

Payment, payout, and tax records are retained for the period required by U.S. federal and state law for financial recordkeeping (currently a minimum of seven years for U.S. tax records). Stripe-side records are retained according to Stripe's own retention policies. This means that even if you delete your Precept account, certain payment and payout records may survive deletion where the law requires us to keep them.

9. Your rights and choices

• Access and correction. View and update profile information from your dashboard, or email us.
• Deletion. Delete your account yourself in the app — open your Profile and choose "Delete account" — or without the app at www.precepthealth.app/delete-account, or email hello@precepthealth.app. We handle deletion requests within 30 days; Section 8 says what is deleted and what is kept.
• SMS opt-out. Reply STOP to any Precept SMS at any time.
• Email opt-out. Use the unsubscribe link in any non-essential email.

Precept does not sell personal information, share it for targeted advertising, or profile users for decisions with legal effects. Residents of Virginia, California, and other states with consumer privacy laws may have additional rights and can exercise them by emailing hello@precepthealth.app.

10. Security

We use reasonable administrative, technical, and organizational measures to protect your information, including encryption in transit, hashed passwords, and access controls. No system is perfectly secure; please use a strong password and tell us promptly if you suspect unauthorized access.

11. No medical or emergency service

Precept is independent peer mentorship for nursing students, new graduates and practicing nurses. It is not a medical, mental-health, or emergency service. Do not share patient-identifiable information on the platform. If you or someone else is in crisis or needs urgent care, call 988 (Suicide & Crisis Lifeline) or local emergency services. For additional resources see Get help now.

12. Changes to this policy

We will update this policy when our practices change. Material changes will be announced through Precept and by email. The effective date above shows when this version took effect.

13. Contact

Precept  ·  Peter Obaldo, sole proprietor
Virginia Beach, Virginia, USA
hello@precepthealth.app

Precept is an Independent Professional Network. Not affiliated with, sponsored by, or endorsed by any hospital or health system.