Terms of Use

Version 2.1 · Effective September 27, 2026

Audience wording clarified September 29, 2026 (no change to terms, rights or data practices)

Deletion process updated October 1, 2026 (Section 16; no reduction in your rights)

These Terms of Use are the agreement between you and Precept for using our independent paid mentorship platform for nursing students, new graduates and practicing nurses. If you do not agree, do not use Precept.

1. About Precept

Precept is an online platform that connects nursing students, new graduates and practicing nurses for paid peer mentorship. Precept is operated as a sole proprietorship by Peter Obaldo, doing business as Precept, based in Virginia Beach, Virginia, USA ("Precept," "we," "us," "our"). Precept is an Independent Professional Network. It is not affiliated with, sponsored by, or endorsed by any hospital, health system, employer, school, or professional licensing body.

2. Acceptance and changes

By creating an account or using Precept, you agree to these Terms and to our Privacy Policy, Refund Policy, and SMS Messaging Policy, each incorporated by reference. We may update these Terms; if a change is material we will notify you in the app or by email. Continued use after the change takes effect constitutes acceptance of the new version.

Paid Calls acceptance gate. This is version 2.1 of the Terms. If you accepted an earlier version of the Terms, you may continue to browse and message on Precept under that prior version. You will be asked to accept version 2.1 before your next paid action — booking a paid Call, activating mentor payouts, or enabling paid availability. We record the version, timestamp, and limited session metadata of your acceptance for compliance and audit purposes (see the Privacy Policy).

3. Eligibility

You must be at least 18 years old and able to form a binding contract to use Precept. By creating an account, you represent that you meet these requirements and that the information you provide is accurate.

4. Your account

• You are responsible for keeping your password and account credentials secure.
• You are responsible for activity that occurs under your account.
• You must notify us promptly if you suspect unauthorized access.
• You may not share your account, transfer it, or impersonate another person.

5. The mentorship service

Precept connects nursing students, new graduates and practicing nurses for peer mentorship and provides messaging, scheduling, and basic safety features. For ongoing mentorship, a mentee requests an eligible mentor and the mentorship starts only if the mentor accepts; either participant can end it. A one-off Call can be booked with an eligible mentor without starting an ongoing mentorship or a chat. All mentorship on Precept is independent peer guidance: career-focused, educational, and conversational. Mentors are not acting as employees, preceptors, supervisors, or representatives of any hospital, employer, school, or licensing body when participating on Precept. No in-person clinical relationship is formed by use of the platform.

6. What Calls ARE for

Mentorship conversations for nursing students, new graduates and practicing nurses — talking about how they handle the work — are the heart of Precept. Paid Calls are appropriate for:

• Professional development, career navigation, role exploration
• Preceptorship guidance and peer-to-peer mentorship
• General clinical knowledge sharing and study or exam preparation
• Workplace navigation, communication patterns, decision frameworks
• Specialty exploration and certification preparation

7. What Calls are NOT for

Precept is not, and Calls do not constitute:

• Clinical decision-making about an individual, identified patient
• Emergency, crisis, or acute mental-health situations
• Diagnostic or treatment recommendations for specific patient cases
• Prescription or medication management
• A replacement for institutional supervision, employer-required training, or licensure-required continuing education

Calls do not constitute the practice of medicine, nursing, pharmacy, or any other licensed healthcare profession in any jurisdiction. Mentors are independent contractors offering peer perspective, not licensed clinical services to the user receiving the Call. Know your local boards, your own licensing body, and your site's policies before applying any guidance to clinical work.

8. Acceptable use

You agree that you will not:

• Share any patient-identifiable information. This includes patient names, initials, medical record numbers, account numbers, dates of birth or service, addresses, phone numbers, email addresses, Social Security numbers, photographs or biometric identifiers, or any of the eighteen HIPAA identifiers. Discuss situations only in fully de-identified, generalized terms.
• Use Precept for harassment, threats, hate speech, or sexual content.
• Solicit transactions, recruit, advertise, or send marketing or spam.
• Post content you do not have the right to share, or that infringes another person's rights.
• Attempt to scrape, reverse-engineer, or interfere with the platform or its security.
• Provide false information about your identity, credentials, or experience.
• Use Precept to provide diagnostic, prescriptive, or treatment advice that requires a licensed clinical relationship.

We may, at our discretion, suspend or terminate accounts that violate these rules, and we may preserve and disclose related records as permitted by law to protect users, comply with legal process, or investigate misconduct.

9. Paid Calls — pricing, refunds, scheduling

A Precept Call is a 20-minute scheduled voice conversation between a user and a mentor. Camera is optional at no additional charge.

• Price: $25.00 per Call during the current validation phase. The price is shown on the mentor card, on the booking confirmation screen, and on the Stripe Checkout line item before any charge is initiated. There are no surprise fees.
• Refunds: during the current validation phase, full refund on request, no questions asked. No cancellation cutoff, no administrative fee. See the Refund Policy for the full picture and how to request one.
• Scheduling: Calls are scheduled against the mentor's saved availability. The meeting link is shown on the booking once the booked mentor adds it. A one-off Call does not include in-app messaging; if you or the mentor need to reschedule, contact Precept support at hello@precepthealth.app.
• Changes to pricing or refunds: any change to pricing or refund terms will be published before it applies, and you will be notified.

10. Mentors are independent contractors

Mentors on Precept are independent contractors, not employees, agents, or representatives of Precept. Each mentor:

• Sets their own availability and accepts or declines bookings at their discretion.
• Receives payouts through Stripe Connect Express; Precept retains a platform fee disclosed at mentor onboarding (currently 25% of the Call price).
• Is responsible for their own taxes, including any applicable federal, state, and local obligations. Precept may issue a Form 1099-NEC where required by U.S. law.
• Provides peer mentorship only, not licensed clinical services. Mentors must comply with their own licensing body's scope of practice and not represent themselves as acting under any employer's auspices when participating on Precept.

Nothing in these Terms creates an employment, partnership, joint-venture, or agency relationship between Precept and any mentor or user.

11. Payment processing and chargebacks

Payments are processed by Stripe, Inc. and Stripe Connect Express. Precept does not directly store full payment card data; Stripe handles cardholder data subject to PCI DSS standards. By using paid features, you agree to Stripe's terms and authorize the charges shown to you at checkout.

Chargebacks. If you believe a charge is incorrect or you want a refund, please contact us at hello@precepthealth.app before initiating a card chargeback. During the current validation phase, full refunds are granted on request — there is generally no need to involve your card issuer. If you initiate a chargeback, Precept reserves the right to (a) reverse the corresponding mentor payout through Stripe Connect, and (b) suspend the account pending review. Repeated chargebacks where a direct refund request would have resolved the dispute may result in termination.

12. Reporting and safety

Every conversation includes a Report option. A report made in the app is recorded with the conversation; it does not notify the other participant. If you encounter unsafe, abusive, or unethical behavior — in a conversation, a Call, or anywhere else on Precept — report it through the app or by emailing hello@precepthealth.app; email if you would like a reply. We review reports and may take action including suspension, content removal, payout reversal, or termination.

If a message you are about to send contains language that appears related to crisis, self-harm, or emergency, the app may show a brief safety notice before the message sends. The notice does not block your message — it surfaces the crisis resources and lets you continue if you choose. Precept is not crisis care; the notice is a courtesy reminder.

13. SMS messages

If you provide a mobile phone number, you may opt in to transactional SMS notifications from Precept. Full terms, including frequency, charges, opt-out, and supported carriers, are described in our SMS Messaging Policy.

14. Content you post

You retain ownership of the content you post on Precept. You grant Precept a worldwide, non-exclusive, royalty-free license to host, store, display, and transmit your content solely to operate, secure, and improve the platform and to deliver it to your matched counterpart. We do not sell your content, use your private messages for advertising, or train AI models with your private messages.

15. Intellectual property

Precept, the Precept name and logo, and the platform itself are protected by copyright, trademark, and other laws. You may not use our marks without permission. Nothing in these Terms transfers any ownership rights to you.

16. Termination

You may delete your account at any time from within the app — open your Profile and choose "Delete account" — or by emailing hello@precepthealth.app, or without the app at www.precepthealth.app/delete-account. Deleting your account signs you out, closes it, and deletes its personal data within 30 days. Some records are retained where needed for payments, refunds, tax, safety, fraud prevention, legal compliance, and dispute handling, as described in the Privacy Policy.

We may suspend or terminate your account, without prior notice, if you violate these Terms, the Privacy Policy, the Refund Policy, or the SMS Messaging Policy; if you engage in conduct that endangers another user; if your continued access poses a risk to others or to the platform; or if we discontinue the service. Sections that by their nature should survive termination — including disclaimers, liability limits, indemnification, governing law, and chargeback-reversal rights — will survive.

17. Disclaimers

Precept is provided "as is" and "as available." To the fullest extent permitted by law, Precept disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the platform will be uninterrupted, error-free, or free from harmful components, or that any content shared by users is accurate, safe, or fit for any particular use. Mentor guidance is peer perspective, not professional or clinical advice.

18. Limitation of liability

To the fullest extent permitted by law, Precept and its operator will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill, or other intangibles, arising out of or relating to your use of Precept. Our total liability for any claim arising out of or relating to these Terms or the platform will not exceed the greater of (a) one hundred United States dollars ($100), or (b) the total amount you paid Precept for Calls in the twelve months preceding the claim.

19. Indemnification

You agree to indemnify and hold harmless Precept and its operator from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of your use of the platform, your content, your interactions with another user, or your violation of these Terms or applicable law.

20. Governing law and venue

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-laws principles. The exclusive venue for any dispute will be the state or federal courts located in the Commonwealth of Virginia, and you consent to personal jurisdiction in those courts.

21. Dispute resolution

Before filing any claim, you agree to first contact us at hello@precepthealth.app and attempt in good faith to resolve the dispute informally for at least thirty (30) days. If we cannot resolve the dispute, either party may pursue the matter in the courts identified in Section 20.

22. Miscellaneous

• Entire agreement. These Terms, the Privacy Policy, the Refund Policy, and the SMS Messaging Policy form the entire agreement between you and Precept regarding the platform.
• Severability. If any provision is held unenforceable, the remaining provisions remain in effect.
• No waiver. Failure to enforce a provision is not a waiver of that provision.
• Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or transfer of the business.
• Notices. We may send notices through the app, by email, or by posting on this site.

23. Contact

Precept  ·  Peter Obaldo, sole proprietor
Virginia Beach, Virginia, USA
hello@precepthealth.app

Precept is an Independent Professional Network. Not affiliated with, sponsored by, or endorsed by any hospital, health system, employer, school, or licensing body.